Leveraging our military & private sector experience, we use your tools and programs to define your “Perfect Day”, then develop a deliberate approach to making it repeatable throughout your organization.

We develop, coach, and mentor leadership teams on their journey towards “Cultural Excellence.” Our focus is on leadership, process, safety, and culture, where the margins between success and failure are narrow and the consequences of failure are unacceptable.

Police Resource Management (PRM) training:  People are the secret to high reliability.  CAVU trains and coaches your team on the “Critical Human Skills” of Leadership, Teamwork, Communication, Decision Making, Situational Awareness and Human Factors to include fatigue and stress.

Leadership: Influencing people by providing purpose, direction, and motivation while operating to accomplish the mission and improve the organization.

Communication: The exchange of information, ideas and beliefs, by verbal and non-verbal methods. Role of communication for safe and efficient operations and the factors that influence it. Techniques for giving feedback, listening, briefing and assertiveness.

Team Backup: Always being prepared to reinforce a team member during operations, while at the same time being prepared to communicate and intervene in an uncertain situation. Regardless of experience or rank, everyone must be empowered and encouraged to stop the job in the early stage of getting off track.

Decision Making: After assessing the environment through situational awareness, reaching a judgment to choose an appropriate course of action.

Integrity: The unwavering practice of being honest, fair, and showing a consistent and uncompromising adherence to strong moral and ethical principles and values.

Questioning Attitude: Every member of the team is required to ask: What is the worst thing that could happen? What was the most likely deviation that could occur? What action will I take? A team with a questioning attitude is a force prepared to face unexpected challenges.


Trust is not something you can surge. Trust in our communities, and more importantly our communities trust in us, is no exception. When someone makes a mistake or a terrible decision which violates established ROE (a decision that may spark a catastrophic reaction) community trust must have been a previous long-term investment to avoid historical negative reactions like we’ve experienced in the past.

At CAVU we can affect positive change in any culture, and especially the high reliability culture of community policing. Whether in a classroom environment, as a ride along mentor on the streets, or helping to jointly shape the culture of our civilian leadership, we can affect community wide changes that will be long lasting and have the greatest impact in the neighborhoods where we so proudly live and serve.

CAVU Training Areas Include:

  • Conflict resolution
  • De-escalation training
  • Sensitivity and cultural bias training
  • Indoctrination training
  • Use of Force / Ladder of Force / Escalation of Force / Red Zones (Go / No Go areas). (Red Zone Go / No Go areas are defined as the imaginary line drawn from the buttock, up the spine, back of neck, head, face, throat, sternum, stomach and groin area).
  • Team and community relations
  • Benefits of foot patrol over mobile patrol (effective community relations)
  • Teamwork within an organization
  • Human factors (stress / courage to intervene)
  • Internal Affairs overhaul and review
  • Diversity hiring
  • Questioning attitude
  • A.R.E. program
  • Scenario training for discussion

Police Resource Management Inquiry